SPECIALIST MOTOR CLAIMS MANAGEMENT
Faster claims. Less downtime.
Recoversure helps motor fleets lodge, track and resolve claims through one digital platform, backed by one of Australia’s most experienced in-house claims teams.
Four capabilities. One claims partner.
Recoversure connects the response to an incident with the assessment, cost control and recovery work needed to resolve it. Choose full claims management, under excess handling or recovery-only support.
- 01
Claims management
End to end motor claims administration, from notification through liability review, assessment, repair, settlement and closure. Track progress and view documents through one digital claim record.
- 02
Under excess claims
Professional handling of incidents below your insurance excess. Agreed authority limits, cost controls and recovery processes.
- 03
Accident management
Digital incident capture connects assessment, repair coordination and settlement through one claims workflow. We coordinate towing, repairers and replacement vehicles within your agreed service, while early third party intervention helps control hire and settlement costs.
- 04
Telematics integration
We turn telematics, fleet and rental data into insight on crash risk, driving behaviour and higher-risk rental patterns. Connecting these insights with claims information helps your team see where losses concentrate and target risk management.
Four channels. One controlled workflow.
Drivers and fleet teams lodge through the channel that suits the incident. Every entry feeds one claim record and a clear sequence of actions.
QR code
Scan at the scene and lodge in minutes.
Portal
Fleet teams lodge and track claims online.
Email
Send incident details and documents directly.
Phone
Speak with our claims team on 1800 290 577.
One workflow, end to end
Third party intervention and recovery preparation commence at lodgement and continue alongside assessment and repairs.
Step 1: Capture
Incident and evidence logged at the scene.
Step 2: Triage
Severity, liability and next steps assessed fast.
Step 3: Assess
Repairs assessed and authorised under agreed rules.
Step 4: Repair
Repair coordinated to get the vehicle back sooner.
Step 5: Recover
Recoverable costs pursued against responsible third parties.
Step 6: Close
Payments, recoveries and reporting completed.
- 24h. Early cost control
- Lodge within 24 hours to cut downtime, hire and third party leakage.
- One team. End-to-end ownership
- One accountable claims team manages your claim from first notification through assessment, repair, resolution and recovery.
- 24/7. Always-on visibility
- Access to claim status, reporting and documents through the portal.
One platform, every part of the claim.
Recoversure runs every stage through one system, from first notification of loss to final cost recovery. Drivers, fleet managers and finance teams see the claim in one place.
See the platform
Greater control. Clear accountability.
Recoversure brings specialist claims people, digital workflows and early recovery action to help you manage fleet incidents and the costs that follow.
- National capability.
- Australian-led claims.
- Early recovery focus.
Years of group experience across motor insurance, underwriting and claims through DKG Insurance Group.
One team. From incident to resolution.
Recoversure is an Australian claims management business specialising in commercial motor and rental vehicle fleets. We connect assessment, repair, settlement and recovery through one accountable service.
Let’s talk claims management.
